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<div data-block="true" data-editor="6msae" data-offset-key="ds4uf-0-0" id="isPasted"><div data-offset-key="ds4uf-0-0">Most of the time all packages are delivered together, but it&apos;s not unusual for couriers to partially deliver orders (although we wish they wouldn&apos;t as we understand this causes confusion). Please <a href="https://help.barstoolhome.com.au/en-US/ssp/login?redirect_to=%25252Fssp%25252Forders" target="_blank" rel="noopener noreferrer">click here</a> to check your delivery tracking for more information and reach out to us if you need some help.</div></div>

Most of the time all packages are delivered together, but it's not unusual for couriers to partially deliver orders (although we wish they wouldn't as we understand this causes confusion).Please click here to check your delivery tracking for more inf

I'm missing something from my order, what should I do?

Shipping & Delivery

What is your Delivery Protection Guarantee?

How do I track my delivery?

What are your delivery timeframes?

What are your delivery fees?

When will my order be shipped?

Do you deliver from within Australia?

What couriers do you use?

Do you have an express delivery service?

Can I nominate a specific delivery day or time?

What happens if I'm not home to receive my delivery?

Can I pickup my order?

Do you ship outside of Australia?

What is your Returns Policy?

Can I return my order if I change my mind?

How much will it cost to return my order?

How do I request a return?

I don't have the original packaging, can I still return my order?

Can I drop off my return at your warehouse?

Can I exchange my items for something else?

When will I receive my refund for my return?

Returns, Exchanges & Refunds

Do your products have a warranty?

I have an issue with an item, what should I do?

Warranty, Faults & Defects

What payment methods do you accept?

Do you have Afterpay?

Will I get an order confirmation email?

Can I change the items in my order?

Can I change my delivery address?

Can I cancel my order?

Orders & Payment

I need help finding the right bar stool, can you help?

Where can I find your customer reviews?

How do I choose the right seat height?

The bar stool I want is only available in a set of 2, can I buy 3?

What is PU leather?

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I'm missing something from my order, what should I do?Updated 20 days ago