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<p>Yes. Simply request this when completing the <a href="https://www.barstoolhome.com.au/pages/return-request-form" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">Return Request Form</span></a> and we will guide you through the process.</p>

Yes. Simply request this when completing the Return Request Form and we will guide you through the process.

Can I exchange my items for something else?

Returns, Exchanges & Refunds

What is your Delivery Protection Guarantee?

How do I track my delivery?

I'm missing something from my order, what should I do?

What are your delivery timeframes?

What are your delivery fees?

When will my order be shipped?

Do you deliver from within Australia?

What couriers do you use?

Do you have an express delivery service?

Can I nominate a specific delivery day or time?

What happens if I'm not home to receive my delivery?

Can I pickup my order?

Do you ship outside of Australia?

Shipping & Delivery

What is your Returns Policy?

Can I return my order if I change my mind?

How much will it cost to return my order?

How do I request a return?

I don't have the original packaging, can I still return my order?

Can I drop off my return at your warehouse?

When will I receive my refund for my return?

Do your products have a warranty?

I have an issue with an item, what should I do?

Warranty, Faults & Defects

What payment methods do you accept?

Do you have Afterpay?

Will I get an order confirmation email?

Can I change the items in my order?

Can I change my delivery address?

Can I cancel my order?

How do I login to my account?

Orders, Payments & Accounts

I need help finding the right bar stool, can you help?

Where can I find your customer reviews?

How do I choose the right seat height?

The bar stool I want is only available in a set of 2, can I buy 3?

What is PU leather?

Our Products

Do you have a showroom?

Where are you located?

Can I speak with a real person?

About Us

Can I exchange my items for something else?Updated 3 months ago