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<p>Yes. Simply request this when completing the <a href="https://www.barstoolhome.com.au/pages/return-request-form" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">Return Request Form</span></a> and we will guide you through the process.</p>

Yes. Simply request this when completing the Return Request Form and we will guide you through the process.

Can I exchange my items for something else?

Returns, Exchanges & Refunds

What are your delivery timeframes?

What are your delivery fees?

What is your Delivery Protection Guarantee?

How do I track my delivery?

I'm missing something from my order, what should I do?

When will my order be shipped?

Do you deliver from within Australia?

What couriers do you use?

Do you have an express delivery service?

Can I nominate a specific delivery day or time?

What happens if I'm not home to receive my delivery?

Can I pickup my order?

Do you ship outside of Australia?

Shipping & Delivery

What is your Returns Policy?

Can I return my order if I change my mind?

How much will it cost to return my order?

How do I request a return?

I don't have the original packaging, can I still return my order?

Can I drop off my return at your warehouse?

When will I receive my refund for my return?

Do your products have a warranty?

I have an issue with an item, what should I do?

Warranty, Faults & Defects

What payment methods do you accept?

Do you have Afterpay?

Will I get an order confirmation email?

Can I change the items in my order?

Can I change my delivery address?

Can I cancel my order?

How do I login to my account?

Orders, Payments & Accounts

I need help finding the right bar stool, can you help?

Where can I find your customer reviews?

How do I choose the right seat height?

The bar stool I want is only available in a set of 2, can I buy 3?

What is PU leather?

Our Products

Do you have a showroom?

Where are you located?

Can I speak with a real person?

About Us

Can I exchange my items for something else?Updated a month ago